The position will provide training in the following areas:
- Maintaining and supporting Windows based servers (Server 2008 R2) and workstations (Windows 7 / XP).
- Apply patches and updates to infrastructure components during maintenance releases as required.
- Basic network understanding (IPv4, Subnetting, DHCP, DNS, Default Gateway, etc.)
- Ability to configure and maintain switches, firewalls, and wireless bridging antennas.
- Understanding the configuration of DHCP, DNS, Active Directory, File and Printer Sharing.
- Understanding computers and its components (Motherboard, CPU, Memory, GPU, Storage [HDD, SSD], etc.)
- Provide support to users in Microsoft Office 2010/2013, including Word, Excel and Access.
- Determine and find a solutions to everyday system performance issues.
- Basic security understanding and ability to clean an infected system containing Viruses/Malware, and other malicious software.
- Reconfiguring and reinstalling systems with clean install of Windows.
- Installation of drivers, software, and ability to do basic software and hardware troubleshooting.
- Basic understanding on configuring privileges and setting up new users on a Windows Domain through Active Directory.
- Configuring privileges for users for network shared documents and folders (QNAP).
- Set up new users and privileges in our ERP software (Visual Shop)
- Configuring and Maintaining Microsoft Exchange Online (Office 365).
- Create and assign licensing to new or preexisting user emails.
- Configure Group Emails within the Company’s Domain through Exchange Online.
- Set up Printers, Barcode Scanner, and be able to troubleshoot occasional printer problems.
- Maintaining inventory on Printer Toners and supplies to make sure each printer has replacement parts.
- Ability to do Firmware upgrades on Printers, Computers, and other Devices.
- Basic Database understanding (SQL Server, Access).
- Perform system backups on servers and workstations in case of disaster recovery.
- Basic understanding of phone systems and configuration of extensions and voice mails.
If interested, please contact: rfq@elitemetalfinishing.com